The most difficult issue I encountered when developing this project was with regards to dealing with the brief’s ambiguity. As it was the first substantial task I was assigned whilst doing my internship, I really wanted to do it well. However, it is difficult to do something well when you’re not sure what the goal is. This was an important lesson for me, as at university, having a criteria sheet can be comforting for someone who wants to achieve a high grade, although that isn’t how it works in the industry.
This project gave me confidence to make decisions and simply work towards making progress, rather than trying to produce something that’s perfect. I used the situation as an opportunity to practice iterative design thinking and processes. I observed the information that had been given to me, I exercised critical thinking, and I made informed decisions that propelled me through the process. As I focused on producing things, I was able to ask colleagues for their opinions and guidance so I could improve.
As I couldn’t ask the client or the creative director lots of questions like I would have liked to do to soothe my detail-oriented mind, I instead embraced the newness of having an open brief and began to understand the questions existed for me to answer as I believed they should.
Secondly, whilst working on this project, I was afforded freedom of autonomy which exercised my employment skill of self-management. Aligning with my value of integrity, these working situations allowed me to function more flexibly and thus, productively.